Conflict and critical incidents can occur in any workplace, regardless of work position, management level, or business size.
Our Critical Incident and Conflict Training in Melbourne, provides teams and individuals with the tools and resources to navigate difficult, traumatic and challenging situations. The training is aimed at individuals and teams who work in high-incident workplaces in which conflict and critical incidents can occur; or who have recently faced, or are currently facing, a critical incident or traumatic event. This training is a psychological first aide workshop.
What does the Training involve?
The training covers a number of modules, including:
What are the benefits of this Training?
One of the key benefits of EHCs Critical Incident and Conflict Training is that participants will gain an understanding of how they respond to difficult interactions and situations, and how this impacts: their attitude to work; those they work with; and their own level of well-being.
Some of the other benefits to employees, and your organisation, of this Training program are:
This training is delivered by our skilled and experienced trainers, in an informative and engaging way; and is suitable for all levels of staff, from employees to managers and directors.
The training can be either delivered as a full-day workshop, which can be tailored to meet the individual needs of your workplace; or as a modified workshop, where only certain modules are selected depending your business needs.
For more information on our Workplace Training, or to arrange a Workplace Training Assessment, please contact us today.