Emotional Health Centre – Workplace Conflict and Mediation in Melbourne

At the Emotional Health Centre (EHC) we provide highly effective Workplace Conflict and Mediation in Melbourne. We also provide additional conflict resolution and bullying support in Cheltenham. Our services can be tailored to your organisation’s individual needs; and can not only help you and your staff effectively manage conflict, but also explore proactive ways to take safe and sensible action to tackle workplace bullying.

Why is effective Conflict Resolution important?

Conflict and bullying can occur in any workplace – regardless of business size and employment level. Bullying and unmanaged conflict can have a serious impact on workplace culture, wellbeing and performance. They can also lead to many unwanted workplace consequences, such as: stress and anxiety issues;  reduced levels of teamwork and cooperation; diminished employee satisfaction and commitment; reduced work quality and productivity; and Work Cover claims, just to list a few.

Therefore, investing in effective Conflict Resolution training for staff is a crucial step for your business.

EHCs Conflict Resolution Services

At EHC we provide tailored and effective Conflict Resolution and Mediation services, including workshops that promote effective Conflict Resolution strategies for current, or potential, events. Our Conflict Resolution training aims to tackle bullying from a whole team and workplace approach. It looks at the climate and situations in which conflict can occur, or is currently occurring within your workplace.

Our Conflict Resolution services include the following.

  • Formal Mediation sessions. These sessions, otherwise referred to as Alternative Dispute Resolution (ADR), involve one of our trained mediators meeting with the parties involved to help them come to an amicable agreement.
  • Informal Conflict Resolution sessions. These sessions allow affected employees to talk through the conflict situation, and receive coaching on the best options for an effective conflict resolution.
  • Group Training. Our group training can be facilitated to handle existing conflict in a team; or for strategies on how to manage a potential conflict situation in the workplace.

The benefits of Conflict Resolution and Mediation

EHCs Conflict Resolution and Mediation services will teach you and your employees effective strategies to tackle conflict and bullying in your workplace.

The benefits of our training programs are outlined below:

  • Improved awareness of Conflict Resolution preferences and strategies
  • Increased skills in how to courageously navigate conflict and challenging situations.
  • Greater ability to proactively manage conflict and/ or bullying.
  • Improved communication skills using specific, non-accusatory and constructive language to resolve conflict.
  • Increase strategies to effectively deal with stress, frustration, discomfort, anger and other emotions associated with conflict.
  • Improved communication skills using specific, non-accusatory and constructive language to resolve conflict.
  • Increased ability to effectively deal with stress, frustration, discomfort, anger and other emotions associated with conflict.

As you can see, the implementation of effective Conflict Resolution strategies across your workplace is crucial to the continued engagement and productivity of your employees.

For more information on EHC’s highly effective Conflict Resolution training and Mediation services, contact us today.

For more information on EHC’s highly effective Conflict Resolution training and Mediation services,
contact us today on (03) 9584 5150, or click here to send us a message.

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